What items are returnable?
- Within 14 days of receipt of your shipment
- In original condition
- Item has not been opened or used
- In the original packaging
What items are non-refundable?
- Free gifts or promotional items
Are there any charges for return?
- There is no charges for return
- Original shipping charges is non-refundable
- You are responsible for return shipping charges and tracking details has to be submitted once the return is sent
- Pack all the returned items, along with a print off of your confirmation of purchase email securely in a box. You can use the box the items arrived in or another box if you prefer.
- Go to local post office, or another courier, to ship the package. Return address for the package:
332 Springtown Rd.
New Paltz, NY, 12561
- Send the return tracking details to the Support Team at firstname.lastname@example.org for tracking the package.
- You will receive an email as soon as we received your items, and when a refund is issued.